1. Who we are
Mahol Network ("we", "us", "our") is a product engineering studio with offices in Swat, Pakistan and Riyadh, Saudi Arabia. You can reach us at info@maholnetwork.net or +92 346 8828 734.
2. What we collect
We only collect personal information that you choose to give us. Specifically:
- Contact form data — your name, email address, phone number (optional), and the contents of your message when you submit a contact, quote, or subscription form.
- Server logs — your IP address, browser type, referring page, and timestamps. These are kept short-term for security and abuse prevention.
- Cookies — strictly-necessary cookies for the site to work. We do not currently use third-party advertising or analytics cookies.
3. Why we collect it
We use your information solely to:
- Reply to your enquiries and prepare project scopes and proposals.
- Keep our site secure and prevent spam or abuse.
- Comply with legal obligations where they apply.
We do not sell, rent, or trade your personal information. We do not send marketing emails unless you have explicitly subscribed.
4. How long we keep it
Project enquiry data is kept for as long as we are in active discussion with you, plus a reasonable period thereafter for our records. You can ask us to delete it at any time.
5. Who we share it with
We never share your personal data with third parties for marketing. We may share limited information with trusted service providers (for example, our email host or, with your consent, payment processors) strictly to deliver the services you have requested. All providers are bound by confidentiality obligations.
6. International transfers
Because we operate from Pakistan and Saudi Arabia and serve clients globally, your information may be processed in either country. We apply appropriate safeguards to any international transfer.
7. Your rights
Depending on where you are based, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Email info@maholnetwork.net with the subject line "Privacy request" and we will respond within 30 days.
8. Security
We use HTTPS across the site, encrypted secrets at rest, and limit who internally can access enquiry data. No system is perfectly secure — if we ever discover a breach affecting your data, we will notify you promptly.
9. Children
Our site is intended for business use and is not directed at anyone under 16. We do not knowingly collect data from children.
10. Changes to this policy
If we make material changes to this policy we will update the date at the top and, where appropriate, notify you directly. The current version is always available at this URL.
11. Contact
Questions about this policy? Email info@maholnetwork.net or write to us at Muhammad Khan Bazaar, Matta, Swat, Khyber Pakhtunkhwa, Pakistan.